“I’d like to suggest that we all redouble our efforts to approach internal written communication – including text-to-speech – with intention. So while generative AI may prove to be of substantial importance when it comes to more mechanical communications processes, anything that’s more qualitative or interpretative will always require human subjectivity – the human touch,” according to Zoë Morris, president of recruitment agency Jefferson Frank. “ Interpersonal communication is the connective tissue that underscores how business functions, and particularly its company culture. And no, AI is not going to undermine the importance of written communication as a workplace skill.
Now that hybrid and remote work are here to stay, written communication is especially important – that’s how most work gets done on a daily basis (and why so many Hive features are geared toward facilitating communication).
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